This is the correct sequence of procedures to follow if you
have any
problems, concerns or complaints with regard to the allotments.
The background
to this is that Kettering Council owns the land but plays no part
in the management of
allotments. The Council has signed leases with Kettering
Allotments Association for
the fields as a whole on the understanding that all management
issues are
dealt with by our management committee and its officers. Therefore
if you
ever have any problems, concerns or complaints in the future this
is the
correct procedure.
1. In the first instance approach your field
steward.
2. If you are not satisfied with the response
from the
field steward, please write or email the secretary of the
management committee
(who is elected by the membership of the association at the AGM).
Secretary's contact details are on the website, see
Contact Us
3. If the secretary’s response is unsatisfactory
to you,
please ask that the problem be put to the management committee
formally at
its next meeting. The item will appear on the agenda and be
minuted.
4. If the committee’s consideration of the
problem does
not resolve the problem to your satisfaction, you may request to
meet the
committee in person at its next meeting. You will then be invited
to attend
the meeting and put your case in person. Under such circumstances
it may
be reasonable that you bring one other person of your choosing to
be your
witness.
5. If you are still not satisfied that the
problem has
been resolved, it is then reasonable to go to Kettering Council
and ask them to intervene.
All of the above are intended to follow the principles of
reasonableness
and reflect the democratic nature of our society and its
relationship with
KBC. Of course, if the nature of your complaint is really serious,
such as
an allegation of a crime, you should report it directly to the
Police. Our
procedures are intended for minor violations of our rules and
reasonable
conduct, not criminal offences.